Privacy Policy
Autobalance will keep your personal information private and secure. When you
make a purchase from our site, you provide your name, email address, address,
phone number and a password. We use this information to process your orders,
to keep you updated on your orders and to personalise your shopping experience.
Information that we collect from you will only be used for the intended purpose
that it was collected for; to be able to deliver the goods, to help us to better
understand our market and to communicate with past purchasers. Personal information
will never be released to a third party without your consent.
Information will be collected from you at a time when you have decided to purchase
our product/s. Personal details are stored on secure servers that protect the
information using advanced encryption and firewall technology. Your personal
information cannot be read as it travels to our ordering system.
All credit card sales will be made and stored on a secure Commonwealth site.
We do not have access to, nor see your credit card details. The only information
we receive is the relevant items that enable us to link the payment to the sale
made. Ie: receipt number, amount, time, date etc
We use Cookies to enable us to provide the functionality you require when visiting
autobalance website and to personalise your internet experience. Cookies are
small pieces of information that are stored by your browser on your computers
hard drive. They do not contain any personal information.
We use log files to show us how many users have logged onto to our site, where
they are being directed from and how they are utilising our site. This information
is not linked to personally identifiable information.
We may need to contact you if we require further clarification of any information
you have given us.
If you would prefer to complete your purchase offline, please contact us at
info@autobalance.com.au and we
will contact you with alternate arrangements for payment.
Delivery Details
The cost of the delivery is included in the price of the goods. Goods will
be delivered upon receipt of payment.
Goods will be sent via Australia Post unless another method has been agreed
upon prior to or at time of sale, therefore, please allow 10 working days before
contacting us if goods have not been received.
Refunds Policy
We at Autobalance believe that Magnum will significantly reduce the vibrations
in your tyres. If you are not satisfied that this has occurred and you have
ruled out other mechanical problems with your vehicle, please contact us at
info@autobalance.com.au and we
will endeavour to assist you in solving your problem.
If goods are damaged in transit, please contact us and we will replace the
goods once the damaged goods have been returned. |
